Umrah Travelz understands and respects the importance of your privacy, and we are committed to safeguarding your personal information. In providing our service to you, we must collect personal information, and this policy outlines how we treat your personal data after it has been collected through any of our channels, including our website, call center, and any future digital services or platforms we may introduce.
We may collect some or all of the following information related to you or other members of your group: names, contact/address details including telephone number and email address; credit/debit card or other payment details (such as card number, cardholder name, and expiry date); special requests such as those relating to disabilities or medical conditions that may affect your travel arrangements; and dietary restrictions (which may indicate your religious beliefs). You are responsible for ensuring that other members of your group are aware of the content of this policy and consent to your acting on their behalf in your dealings with us.
Some of the information we collect (such as health or religious details) may be considered "sensitive personal data" under the Data Protection Act 1998. We collect this information to cater to your needs or act in your interest, and we will only accept sensitive personal data if we have your explicit consent, which we will seek when necessary.
We use various cookies on our site. If you're unfamiliar with what cookies are or how to control or delete them, we recommend visiting www.aboutcookies.org for detailed guidance.
The following describes the cookies we use and their purposes. We operate an 'implied consent' policy, meaning we assume you're happy with the use of cookies. If you're not, you should either avoid using our site, delete Umrah Travelz cookies after visiting, or browse using your browser's anonymous usage settings (e.g., "Incognito" mode in Chrome, "InPrivate" for Internet Explorer, or "Private Browsing" in Firefox and Safari).
We use session cookies to remember your login details and shopping basket. These cookies are essential for the website's functionality, and if they are disabled, various site features may not work properly. Learn more about session cookies at www.allaboutcookies.org/cookies/session-cookies-used-for.html.
These cookies are written in the domain of the site being tracked.
On various pages, we use 'social buttons' to enable sharing or bookmarking. These buttons connect to external social networks and sites, which may collect information about your activity online, including the fact that you visited our site. We recommend reviewing the privacy policies of these sites (e.g., Google, Facebook) to understand how they use your information and how you can opt out.
We use external web services (e.g., embedded content) to display certain features. These external domains may collect information on your use of the embedded content, although they typically gather anonymous usage data (e.g., views or plays).
To process payments, we require your billing address and credit card details. Our external payment provider will process these details securely.
Your data may be disclosed to our partners to fulfill your booking requests. We do not disclose your data to other third parties unless necessary for processing bookings, purchases, or other requests, or as required by law. We may also share your data with professional advisers who act on our behalf and are obligated to keep it confidential.
By law, airlines are required to disclose passenger flight and reservation data to relevant government agencies for security purposes.
Umrah Travelz collects personal information about travelers when bookings are made. We offer a feature to store traveler profiles, which may include details such as name, date of birth, contact details, meal preferences, and payment information. These profiles are used solely for booking and administrative purposes. If you provide information related to others, ensure that they consent to its use in accordance with this privacy policy.
If you no longer wish to receive newsletters or promotional offers, please email us at info@umrahtravelz.com.
